Our Commitment to Your Privacy
Welcome to TrackMyStack. We are committed to protecting your privacy and handling your data with transparency. Our guiding principle is to collect only the minimum information necessary to provide and improve our service. This policy explains what data we collect, why we collect it, and what we do not collect.
1. Anonymous by Design: No Personal Account Required
To use TrackMyStack, you do not need to create an account with personal information like your name or email address.
When you first use the app, an anonymous, unique identifier is created. This identifier is not linked to your real-world identity. Its sole purpose is to enable core features like securely synchronizing your portfolio data across your devices.
2. Information We Collect and Why
We collect a limited set of non-personally identifiable data to operate and enhance the app.
a) Data You Manually Provide:
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Portfolio Contents: You manually enter your assets, liabilities, and transactions. This data is stored locally on your device and sent securely to our servers so you can access it on other devices. We do not analyze or access the specific quantities or values in your portfolio.
b) Data We Collect Automatically for App Functionality:
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Asset Queries: When you search for assets (e.g., stocks, cryptocurrencies) or refresh prices, the app sends a request to our servers with the asset ticker (e.g., “AAPL”). This is necessary to retrieve the latest market data for you.
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System and Usage Data: We collect basic, anonymous information to help us improve the app and diagnose issues. This includes:
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Usage Events: Information about actions taken, such as screens opened or buttons tapped. This helps us understand which features are most popular and where we can improve the user experience.
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Device Information: Your device type (e.g., “iPhone 15”), OS version, phone language, and app version. This helps us troubleshoot bugs and optimize the app for different devices.
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Aggregated Financial Information: High-level, non-identifiable data such as the currencies you use (e.g., “USD,” “GBP”) and the types of assets you track (e.g., “Stock,” “Crypto”). This helps us prioritize feature development.
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Crash and Error Reports: If the app crashes, an anonymous report may be sent to us. You may also voluntarily choose to send us diagnostic logs to help us resolve a specific issue you are facing.
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3. Information We Explicitly DO NOT Collect
Your financial privacy is paramount. To be perfectly clear, we never collect or transmit:
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Personally Identifiable Information (PII): We do not ask for or store your name, email address, physical address, or phone number.
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Your Backups: The app allows you to create internal backups or export your portfolio to a file. We do not have access to these files. They are for your use only.
4. How We Use Your Information
We use the limited, anonymous data we collect for the following purposes:
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To Provide and Maintain the Service: To fetch asset prices, sync your data between devices, and ensure the app functions correctly.
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To Improve the App: To understand user behavior, prioritize new features, and optimize performance across different devices and operating systems.
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To Ensure Security and Stability: To monitor the load on our servers, manage responsiveness, and be alerted to potential technical issues or errors.
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To Provide Customer Support: To diagnose and resolve issues you report to us, often with the help of logs you voluntarily provide.
5. Third-Party Data Sharing
We do not sell, trade, rent, or otherwise share any of the data we collect with third parties for marketing or any other purposes. All data is used exclusively for the operation and improvement of the TrackMyStack app as described in this policy.
6. Data Security
We implement industry-standard security measures to protect the anonymous data stored on our servers from loss, misuse, and unauthorized access. All data transmitted between the app and our servers is encrypted. Your portfolio data is stored on our servers in encrypted form.
7. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy within the app or on our website.
8. Contact Us
If you have any questions about this Privacy Policy, contact us.